Shipping Policy
Last updated: October 2026
1. Where we ship
We ship to the United States, Canada, the United Kingdom, Australia, most European countries and many other destinations. Available countries are shown at checkout.
2. Shipping cost
We offer free tracked shipping on all orders. The shipping cost, if any, is always shown at checkout before you pay.
3. Processing time
Orders are processed and dispatched within 1 to 3 business days after payment. Processing can take slightly longer during busy periods. Orders are not processed on weekends or public holidays.
4. Delivery time
After dispatch, estimated delivery times are:
- United States: approximately 8 to 15 business days
- Europe: approximately 6 to 13 business days
- United Kingdom, Canada, Australia and other countries: approximately 8 to 16 business days
These are estimates, not guarantees. Delays can happen because of customs, weather, carrier issues or public holidays.
5. Tracking
You will receive an email with a tracking number once your order ships. It can take a few days after dispatch for tracking to show updates. You can also check your order on our Track your order page.
6. Customs, import duties and taxes
Your order may be subject to import duties, customs fees or taxes charged by your country. These charges are set by your local authorities, are not included in our prices, and are the customer's responsibility unless they were shown at checkout.
7. Incorrect address
Please check your shipping address carefully. If you notice a mistake, contact us immediately at support@broweaze.world. If the order has not yet shipped, we will correct it. We cannot be responsible for parcels sent to an incorrect address provided at checkout.
8. Damaged or lost parcels
If your parcel arrives damaged, or tracking shows it has not been delivered 30 days after dispatch, contact us and we will send a replacement or refund your order. See our Refund & Return Policy for details.
9. Contact
Questions about shipping? Email support@broweaze.world with your order number.